Resilient Inc.

We are seeking a motivated and energetic Client Relations Associate to join our Event Marketing and Fundraising team. This entry-level role focuses on building strong client relationships, supporting fundraising campaigns, and ensuring positive donor and customer experiences.

This position is ideal for individuals who are people-oriented, enjoy community engagement, and thrive in fast-paced, event-driven environments.

No prior experience is required. Paid training and mentorship are provided.

Key Responsibilities

• Serve as a main point of contact for clients, donors, and event participants
• Build and maintain positive relationships through communication and follow-ups
• Represent nonprofit partners at fundraising events and community outreach activities
• Share information about campaign goals, initiatives, and event details
• Track donor and client interactions and maintain accurate records
• Support reporting and basic administrative tasks
• Collaborate with team members to meet campaign objectives
• Resolve client concerns in a professional and timely manner
• Support donor engagement and community outreach efforts
• Participate in ongoing training and professional development

Qualifications

• High school diploma or equivalent required (college degree preferred but not required)
• Strong communication and interpersonal skills
• Positive, professional, and team-oriented attitude
• Willingness to learn and grow professionally
• Ability to multitask in a fast-paced environment
• Reliable, organized, and detail-oriented
• At least 18 years of age
• Authorized to work in the United States

Experience

• No prior experience required
• Paid training provided
• Entry-level applicants encouraged to apply
• Customer service, retail, hospitality, fundraising, or event experience is a plus but not required